Q: What is the typical delivery time?

40 working days (based on a 1 × 40HQ container order). Actual time may vary depending on product model, optional configuration, and production schedule.

Question 1

What products does your company mainly deal in

Accepted Answer

We offer a full range of automotive products, including light commercial vehicles, fuel/electric trucks, minibuses, SUVs, auto parts, and charging facilities. OEM/ODM customization is supported.

Question 2

Do you support product customization?

Accepted Answer

Yes, we support various product options and customization services, including but not limited to:

• Left/right driving configuration

• Different battery capacities and range specifications (electric vehicles)

• Different cargo boxes/vehicle body styles

• Colors, configuration options, and function upgrades

These options can be flexibly adjusted according to market requirements and customer needs.

Question 3

Have the products passed quality testing?

Accepted Answer

All products undergo rigorous quality inspection and factory testing to ensure 100% passability before delivery.

Question 4

What is the minimum order quantity?

Accepted Answer

The minimum order quantity is typically 10 units/sets, applicable to most vehicle models and products.

Question 5

What payment methods are supported?

Accepted Answer

Standard payment terms are:

• 30% prepayment** (upon order confirmation)

• 70% balance** to be paid before shipment.

Payment methods can be negotiated, including bank transfer/telegraphic transfer/letter of credit, etc. We will provide photos of the goods and packaging for verification before shipment.

Question 6

What is the typical delivery time?

Accepted Answer

40 working days (based on a 1 &times; 40HQ container order). Actual time may vary depending on product model, optional configuration, and production schedule.

Question 7

What delivery terms are supported?

Accepted Answer

We accept various international trade terms, including:

• EXW** (Ex Works)

• FOB** (Free On Board)

• CFR / CIF** (Cost, Insurance and Freight)

Customers can choose the most suitable method based on their target market and logistics plan.

Question 8

Do you support mixed loading of different vehicle models?

Accepted Answer

Yes, as long as the minimum order quantity for each vehicle model is met, different vehicle models can be mixed and loaded into the same container/shipping unit for shipment.

Question 9

How is logistics and transportation arranged?

Accepted Answer

We provide comprehensive logistics arrangement support, including:

• Container sea freight

• Ro-Ro (RO-RO) shipping

• Domestic land transportation and export customs clearance assistance

Our logistics services cover most ports worldwide, ensuring safe and timely arrival of goods.

Question 10

Does the product come with a warranty?

Accepted Answer

All vehicles and major components come with a warranty. The specific warranty period and scope will be clearly stipulated according to the product type and contract terms. It is usually specified in the contract/invoice.

Question 11

What after-sales service support is available?

Accepted Answer

We provide:

• Video technical support

• On-site debugging and training guidance (if needed)

• Remote online support

• Parts supply assistance

For those needing to establish a local service network, please consult us for a customized service plan.

FAQ Category

FAQ

Q What products does your company mainly deal in

Q Do you support product customization?

Q Have the products passed quality testing?

Q What is the minimum order quantity?

Q What payment methods are supported?

Q What is the typical delivery time?

Q What delivery terms are supported?

Q Do you support mixed loading of different vehicle models?

Q How is logistics and transportation arranged?

Q Does the product come with a warranty?

Q What after-sales service support is available?

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